What We Do
Every touchpoint of your online reputation, managed by experts. From first review to crisis response — we protect and amplify the brand you've worked hard to build.
01
Automated campaigns that turn satisfied customers into vocal advocates. We deploy SMS and email sequences at the perfect moment to maximize review volume on Google, Yelp, and industry platforms.
02
Real-time alerts across 50+ review platforms, news mentions, and social channels. Never miss a conversation about your brand — respond before issues escalate.
03
Professional, brand-aligned responses to every review — positive or negative. Our team crafts replies that demonstrate care, build trust, and turn critics into returning customers.
How It Works
We analyze your current online presence, identify gaps, and build a custom reputation roadmap tailored to your industry and goals.
We connect your systems — CRM, POS, or booking software — and configure automated review request workflows within 48 hours.
Our team monitors every platform daily, responds to reviews, and manages your reputation score with ongoing optimization.
Monthly performance reports with clear metrics: review volume, average rating, response rate, and competitive benchmarking.
Client Results
"BB5Star transformed our online presence in just 60 days. We went from 3.8 to 4.7 stars on Google, and our phone hasn't stopped ringing. Best investment we've made in years."
"The response management alone is worth every penny. They handle every review professionally, and our negative reviews have actually become trust-builders the way they respond."
"Our competitor had more reviews than us for years. Six months with BB5Star and we've overtaken them completely. The automated review requests are incredibly effective."
Transparent Pricing
No contracts. No setup fees. Cancel anytime. Just results.
Starter
Perfect for small businesses
Growth
Most popular for growing teams
Authority
Enterprise reputation dominance
Free Consultation
Book a free 30-minute reputation audit. We'll show you exactly where you stand, what your competitors are doing, and how we can help you dominate your local market.